Privacy Policy

This London-Couture.com privacy policy ("policy") is intended to assist you in understanding what information we gather about you when you visit London-Couture.com ("website"), how we use that information, and the safeguards we have in place for the information. This Policy only applies to information we collect online at our website. In this Policy, "we" and "our" mean London-Couture.com, and "you" means any person who visits our website, uses our mobile application, or visits our showroom.

What type of information does London-Couture.com collect online, how does London-Couture.com collect that information and how does London-Couture.com use that information?

When you visit this website, London-Couture.com may collect information in two ways - through information automatically gathered from your computer or through information you choose to provide. As to automatically-gathered information, London-Couture.com and its third-party service providers collect navigational information about where you go on our Website, how many visits you make to the Website, when you do not visit the website and other non-personally identifiable information about you (for example, this can include your domain type, browser version, service provider, IP address).

When you submit an inquiry under "Contact us" or sign up for "Emails", we collect information you choose to provide. The service providers that assist us in collecting information you choose to provide use this information to respond to your requests. In connection with Information Requests, you may be asked to provide your name, mailing address, phone, and email address. When signing up for an Email Alerts, you will be asked to provide your email address and the type of alert you would like to receive. The Website also offers details about how to contact us by email for general information. If you contact us by email, you will be asked to provide your contact information, including your name and email address.

To ensure compliance with federal law, DesignerBrands.com does not knowingly collect or maintain information provided by children under the age of 13.

You should be aware that we may disclose specific information about you if (a) necessary to do so by law or (b) based on our good faith belief that such disclosure is necessary to conform or comply with the law or protect the users of our Website or the public.

Third Party Service Providers:  We contract with third-party service providers to collect and process information on our behalf and we share your information with those providers. These third-party service providers help us provide services to you, such as monitoring website activity, maintaining a database for us and administering and monitoring emails and postal mailings. If personally identifiable information (i.e. name, address, email address, telephone number) is provided to any of these third parties, we will require that such information only be used to provide the services we have requested and that these third parties otherwise maintain the information in confidence. Although we share your information with third-party service providers, we will never sell or share your information with any third parties without your permission.

Use of Cookies and other technology:

This Website uses a browser feature known as a cookie, which is placed on your computer. Cookies are typically stored on your computer's hard drive and are used by the Website to help track clicks and pass information as you go through the pages within the Website. We may also use cookies to tell us whether you or someone using your computer have previously visited the website and to assist in the administration of your use of the website.

Miscellaneous:

International Visitors:

If you are visiting the Website from a location outside of the U.S., your connection will be through and to servers located in the U.S. All information you provide to the Website will be maintained in our web servers and/or internal systems located within the U.S.

Updating the Privacy Policy:

Please click here to view material changes, if any, made within the last thirty days with respect to categories of information collected at the Website or material changes in how we use information collected at the website (whether a deletion or addition). If you are concerned about how your personal information is used, please visit our Website often for this and other important announcements about London-Couture.com.

Security Statement:

London-Couture.com takes the following types of security measures: use of technologies and policies such as firewall technology and limitations of administrative access to our systems.

While we implement the above security measures on this website, you should be aware that 100% security is not always possible.

The Effective Date of this privacy policy is October 26, 2020.